Supply Chain Collaboration for a Construction Machinery Maker

The customer is a construction machinery manufacturer with a large supplier base and complex procurement categories, where order confirmation and reconciliation relied heavily on email and phone calls.

The team built a supplier collaboration platform. Purchase orders are pushed automatically, and suppliers confirm delivery dates and upload shipping and quality documents online. On receipt, the system reconciles automatically by rule and routes exceptions into an exception workflow.

After go-live, PO confirmation dropped from three days to one, reconciliation workload fell by 70%, and supply chain transparency improved significantly.